Softphone FAQ (Frequently Asked Questions)

Q: Is your softphone support both SIP and H.323?
A: SIP softphone and H.323 Softphone are in seperate application.

Q: Can we hide or locked our server ip address in softphone?
A: Yes, In customized softphone sip server ip address or gatekeeper ip address is locked or hard coded. End user only need to fill username and password when login.

Q: Can we change server ip address in softphone?
A: Yes, just change DNS record in your name server which is hard coded in softphone.

Q: I want to change the softphone skin, can I do that?
A: Yes you can, you can bring your own design to us and we will recreate the installer to you.

Q: What server your softphone has been test?
A: Our softphone works with most of sip server and H.323 gatekeeper. SIP softphone has been tested with Asterisk, SER, OpenSER, VoiceMaster, Huawei NGN SoftX3000. For H.323 softphone has been tested with Mera, GnuGK, VoipSwitch, VoiceMaster.

Q: Do you sell unlimited licenses for your softphone? so we can distribute to huge number of our customer freely wihout worrying extra cost for license.
A: Yes, we also sell unlimited license with very low cost.

Q: I want to custom my softphone like i want balance and destination rate showed in dialer.
A: Yes we can deliver your custom softphone based on your requirement.

Q: Is softphone can receive incoming calls?
A: Yes, softphone can receuve incoming calls from server.

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